Privacy Policy

Last updated: June 24, 2026

Extension Mastery is a hair extension salon in Houston, Texas. This Privacy Policy explains how we collect, use, and protect information submitted through our website, consultation forms, appointment requests, and related customer communications.

Information We Collect

When you request a consultation, book an appointment, or contact Extension Mastery, we may collect:

  • Your name
  • Email address
  • Phone number
  • Appointment or consultation preferences
  • Hair goals, service interests, uploaded photos, or messages you choose to submit
  • SMS consent status and related opt-in information

How We Use Your Information

We use submitted information to respond to consultation requests, schedule and manage appointments, provide salon services, answer customer questions, send appointment-related communications, and maintain customer service records.

SMS Communications

If you opt in to receive text messages, Extension Mastery may send non-promotional, service-related SMS messages such as consultation confirmations, appointment booking confirmations, upcoming appointment reminders, day-of appointment notifications, and reschedule or cancellation alerts.

Message frequency is up to 4 messages per month. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for assistance.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, shared, or disclosed to third parties for their own marketing or promotional use.

Service Providers

We may use service providers to help operate our website, process form submissions, manage appointments, send communications, or host our website. These providers are permitted to use information only as needed to provide services to Extension Mastery and must protect the information they process.

Data Retention

We retain customer information only as long as needed for salon operations, appointment records, customer service, compliance, and legitimate business purposes.

Your Choices

You may request that we update or delete your information by contacting us. If you receive SMS messages from us, you may reply STOP to opt out or HELP for assistance.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact Extension Mastery at:

Extension Mastery
2034A West Gray, Houston, TX 77019
Email: team@extensionmastery.com
Phone: 832-521-8125